PRIVACY POLICY

We appreciate the confidence you invest in us and understand how crucial secure transactions and information privacy are. This privacy statement explains how One Point Buy Internet Private Limited and its subsidiaries (hereinafter referred to as “One Point Buy,” “we,” “our,” and “us”) collect, use, share, or otherwise process your personal information through the One Point Buy website www.OnePointBuy.com, its mobile application, and m-site (collectively referred to as the “Platform”).

Please note, however, that we do not offer any product or service under this Platform outside of India, even though you might be able to explore some areas of the Platform without registering with us. Your personal information may be processed and kept in India, which may have different data protection legislation than the nation in which you are now based. You expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions by visiting this Platform, providing your information, or using a product or service. You also expressly agree to be governed by the laws of India, including but not limited to the laws governing data protection and privacy. Please refrain from using or gaining access to our Platform if you disagree.

Getting Your Information Collected

When you use our Platform, we periodically get information from you that we collect and store. Generally, you are not required to identify yourself or provide any personal information in order to use the Platform. You are no longer anonymous to us after you provide us your personal information. We try to make it clear which fields are necessary and which ones are optional. You can always choose not to disclose information by forgoing using a specific service, item, or feature on the Platform.

We may keep tabs on the purchasing habits, preferences, and other data you choose to share on our platform. To better understand, safeguard, and serve our users, we conduct internal research using this data on their demographics, interests, and behaviour. This data is gathered and evaluated on an aggregate level. This information may include your IP address, the URL you just left (whether or not it is on our Platform), the URL you next visit (whether or not it is on our Platform), the information about your web browser, and the URL you just came from.

 When you create an account, deal with us, or take part in an event or contest, we may ask you for personal information (including your email address, delivery address, name, phone number, credit card or debit card information, and details of other payment instruments). Some areas of our Platform allow you to explore without registering, but other activities (such placing a purchase or using our online content or services) do require registration. We send you offers based on your past purchases and interests using your contact information.

 We will collect the information you give us if you choose to post messages on our message boards, chat rooms, or other messaging sections, offer comments on the Platform or the social media accounts we manage, or use voice commands, virtual try-and-buy, or another similar tool to shop on the Platform. For as long as the law allows, we keep this information on file in order to handle disputes, offer customer service, troubleshoot issues, and conduct internal research and analysis.

We may compile information about you into a file if you send us personal correspondence, including emails or letters, or if other users or third parties send us contact regarding your actions or postings on the Platform.

On the Platform, One Point Buy has integrated a number of other business partners who specialise in services like booking online movie tickets, paying bills online, and more (Ultra-Partners). If you utilise Ultra-Partners’ services, you will be forwarded to their websites and applications, and their entry will be based on your One Point Buy login information after asking for your consent to share the data further. We ask that you read their privacy policies before revealing any information since One Point Buy shall not be liable for the privacy practises or the content of the privacy policies of the Ultra-Partner.

• Use of Your Information and Profile and Demographic Data

To fulfill your requests for products and services, we use the personal data you give. You will have the option to reject any use of your personal information for marketing purposes if we do so. We use your personal information to help sellers and business partners process and complete orders, improve customer experience, settle disputes, troubleshoot issues, help ensure a secure service, collect money, gauge consumer interest in our goods and services, notify you of offers, goods, and updates online and offline, personalize and enhance your experience, detect and protect us against error, fraud, and other criminal activity, and enforce our terms of service.

 Your SMS, instant messages, contacts in your directory, location, camera, photo gallery, and device information may all be accessible to us with your permission. We may also ask for your PAN, GST Number, Government-issued ID cards or number, and Know-Your-Customer (KYC) details in order to: I check your eligibility for specific products and services, including but not limited to credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; and (iii) improve your Platform experience and give you access to the goods and services being offered by us, sellers, a marketplace, and other parties. You are aware that if we do not receive your consent, it can affect your ability to access these products and services.

We and our affiliates gather and analyse demographic and profile data regarding the use of our Platform by our users in an effort to continually improve our product and service offerings. In order to run our Platform and to discover issues with our server, we recognise you and utilise your IP address. Additionally, your IP address is used to identify you and compile general demographic data about you.

 Periodically, we may ask you to take part in surveys that are optional and that we may conduct ourselves or through a separate market research firm. These surveys may request information about you like your name, address, date of birth, demographics (such as zip code, age, or income level), interests, details about your home or lifestyle, past or present shopping behaviour, preferences, and other details that you may choose to share. The participation in the surveys would be entirely optional and might involve the acquisition of voice data or video recordings. We use this information to personalise your experience on our platform, showing you stuff we believe you’ll find interesting and displaying content in accordance with your choices.

• Cookies

On some pages of the Platform, we utilise data gathering tools like “cookies” to track promotional performance, analyse the flow of our web pages, and advance confidence and safety. Cookies are little files that are downloaded to your computer’s hard drive and help us provide our services. Your personal information is not stored in cookies. We provide some features that can only be accessed by using a “cookie.” Additionally, we employ cookies so that you have to input your password less frequently while logged in. Additionally, cookies might assist us in delivering content that is customised to your interests. The majority of cookies are “session cookies,” which means that when a session ends, they are promptly removed from your hard drive. If your browser allows, you are always free to refuse or delete our cookies, albeit doing so may prevent you from using some Platform features and force you to enter your password more frequently when logged in. Additionally, third-party “cookies” or other similar devices may be included on some pages of the Platform. We have no control over how third parties use cookies. For marketing and analytical purposes, we employ third-party partner cookies from companies like Google Analytics. We can better understand how visitors to our website use Google Analytics. Visit https://www.google.com/intl/en/policies/privacy/ to learn more about how Google uses your personal data. Here is a link where you can disable Google Analytics: https://tools.google.com/dlpage/gaoptout. Additionally, you can manage cookie usage at the level of your particular browser, although doing so can restrict your ability to utilise particular services features or functions.

• The disclosure of private information

 In order to provide the products and services offered by them, such as the deferred payment options One Point Buy PayLater offered by One Point Buy Advanz Private Limited through its lending partners, we may share personal information internally among One Point Buy group companies, affiliates, related companies, and with other third parties. In order to provide you with their products and services, these organisations and their affiliates may share your information with their affiliates, business partners, and other third parties. Unless you specifically opt out, they may also market to you as a result of this sharing.

 Your personal information might be disclosed to third parties, such merchants and business partners. This disclosure may be necessary for us to give you access to our products and services, to fulfil your orders, to improve your experience, to collect payments from you, to comply with legal obligations, to conduct market research or surveys, to enforce our Terms of Use, to facilitate our marketing and advertising activities, to analyse data, to provide you with assistance with customer service, and to prevent, detect, mitigate, and investigate potential threats. Without your express permission, we will never give your personal information to a third party for marketing or advertising.

 If necessary to comply with subpoenas, court orders, or other legal process, we may be obligated by law or in the good faith conviction that doing so is reasonably reasonable. In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public, we may disclose personal information to law enforcement agencies, third party rights owners, or others.

If we (or our assets) decide to merge with, be bought by, reorganize, amalgamate, or otherwise restructure our business, we and our affiliates may transfer or sell some or all of your personal information to that other business entity. If such a transaction takes place, the new combined firm (or the other business entity) will be obligated to abide by this Privacy Policy with regard to your personal data.

• Links to Other Sites

 Links to other websites or applications that may gather personal information about you may be available on our platform. We disclaim all liability for the content or privacy policies of those websites that are connected to us.

• Security measures

To protect your information, we keep appropriate physical, electronic, and procedural measures. We give you the option of using a secure server whenever you access your account information. Once we have your information, we follow our security procedures to keep it safe from unwanted access. Although data transmission via the internet and the World Wide Web cannot always be guaranteed to be entirely safe, users of the Platform acknowledge these inherent security implications. As a result, there will always be some inherent risks associated with using the Platform. Users are in charge of protecting their account’s login and password information.

• Choice/Opt-Out

 After creating an account with us, we give all users the option to choose not to receive promotional or marketing-related communications. Please log in to the Platform’s Notification Preference page at [https://www.One Point Buy.com/communication-preferences/email] to unsubscribe or opt-out if you do not want to receive promotional emails from us.

• Advertisements on Platform

 When you visit our Platform, advertisements are served by third-party advertising businesses. In order to show you adverts for products and services you might be interested in, these businesses may utilise information about your visits to this and other websites (but not your name, address, email address, or phone number). Using the “Opt out of Ads Personalization” settings in the settings app on your device, you have the choice to decline tracking for targeted advertising. Once you choose this feature, One Point Buy won’t have access to your GAID at all.

• Children Information

 Only those who are able to enter into a contract that is enforceable under the Indian Contract Act of 1872 are permitted to use our platform. Children under the age of 18 are not subject to our knowing solicitations or collection of their personal information. You warrant that you have the right to share any personal information of minors with us and grant us permission to use that information in line with this Privacy Policy if you have done so.

• Data Retention

 For no longer than is necessary to achieve the goals for which it was gathered or as required by any applicable legislation, we retain your personal information in line with applicable regulations. However, we reserve the right to keep your information if we feel that doing so may be essential to stop fraud or future misuse, to enable One Point Buy to defend itself against legal claims, to comply with legal obligations, or for other lawful reasons. We might keep your information on file in anonymized form for future analysis and study.

• Your Rights

 We make every effort to ensure that the personal information you provide to us is accurate and, if needed, kept up to date, and that any information that you inform us is erroneous (in light of the reasons for which it is processed) is either deleted or corrected. By using the Platform’s capabilities, you can immediately access, modify, and update your personal information. By checking in and going to the Profile and Settings parts of our website, you can remove some optional information. To help you with these requests, you may also write to us at the address listed below.

 By writing to us at the address listed below, you have the option to revoke any consent you have already given. In the subject line of your communication, please include “for withdrawal of consent.” Before acting on your request, we shall confirm such demands. Please be aware, though, that revoking consent will not be effective in the past and will be done so in line with the rules of this Privacy Policy, any applicable Terms of Use, and relevant laws. If you withdraw your consent granted to us under this Privacy Policy, it may be difficult for you to access the Platform or we may not be able to provide you with the services we believe you need.

• Your Consent

You consent to the collection, use, storage, disclosure, and other processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy by using our Platform or by supplying your information. You warrant that you have the right to do so and that you have given us permission to use any personal information about other persons that you reveal to us in accordance with this Privacy Policy.

You grant us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) permission to contact you via SMS, instant messaging apps, call, and/or email for the purposes outlined in this Privacy Policy when you submit personal information via the Platform or any partner platforms or establishments.

• Changes to this Privacy Policy

 Please review our Privacy Policy frequently for updates. In order to reflect changes to our information practises, we may amend this privacy statement. When required to do so by applicable law, we will notify you of important changes by posting the date our policy was last amended, posting a notice on our Platform, or sending you an email.

Last Updated: 15th September 2022